20/20 Image Eye Center - Scottsdale

My experience is so great here year after year I had to leave another review under another account, you guys rock! Special shout-out to the lovely Jillian who is the most friendly and welcoming person you'll ever meet. I would come here the rest of my life just to be greeted by her and her infectious positivity. Cristian is the man too, helped me price out several eye glass options and explained insurance vs out of pocket and made sure I was always getting the best deal. Renee is incredible too. Extremely knowledgeable, patient, and so easy to talk to. I thought we were already friends for years! Thanks for helping me set up and fit my new glasses and walk me through any add ons and how to get the best deal. Very thankful to you and without your help I would have only walked out with contacts Laslty, Dr. Julienne was incredible and taught me a lot of new things which is hard to do, since I've worn glasses or contacts for 30+ years. Thanks for taking the time to educate and explain and offer options Overall, I come here because they have everything I need in one spot, are very good at their jobs (no chasing down insurance or not knowing what's going on), and the number one reason is the fantastic and friendly service. I'm sure I can find somewhere closer and maybe somewhere with better pricing (doubtful) but the peace of mind and simplicity of everything from start to finish are the reasons I keep coming back Give these hard workers a raise and a EOY bonus for always taking care of the customer!!

The doctor and team cared about finding my eye issue. Dr. Heene was awesome with taking time to understand what was going on then her explanation of the issue was easy to understand. 10/10 would recommend

Extremely thorough, friendly & extremely knowledgeable. It’s my go to from here onwards!! Two thumbs Up!! ONE HUGE THUMB DOWN 👎 Don’t even THINK about walking in there asking for another complimentary FREE SET of contacts! Apparently, those things are locked in the Fort Knox for Eyeballs. 😂 They’ll gladly let you stumble home looking for your car before surrendering another box. You got ONE SET—now trust your instincts, hug the walls, and pray you don’t walk into traffic! 👀🙏🤣 And upon further review you may want to RECONSIDER this establishment based on the patronizing culture of feigned Customer service grins which ends approximately 3.7 seconds before the cheap police arrive. After that, don’t expect a freebie, a goodbye, a thank-you, or even a small bottle of eye rinse you’ll accept NOTHING, & like it!!

Excellent experience with Dr. Nadeau here. Loved the way she explained things, like a friend to a friend. I never felt "talked down to". She explained options and anything technical in a way you understand.

Doctor Clanton was friendly and professional. Angelina in the front office was very helpful and, cant say enough good things about her and the staff. If you need and eye exam our glasses, go see these great people.

Dr. Nadeau was awesome. She took her time and explained everything in detail. I will be back to see her next year for sure. The staff at the front were also very kind and helpful. I was able to purchase contacts right away. Thanks again!